Frequently Asked Questions, Hotel Rive Gauche , Paris, France

Frequently Asked Questions

How can I book a room?

Just check the availability using the online reservation system, select the type of room required and fill out the booking form.You will receive by return a confirmation of your booking by e-mail.

What time is check in and check out?

Check in: 12h30 - check out 12h00.

Can I leave the room late?

On request, please ask when you make your reservation, an extra charge will be asked.

Can I choose the type of bed in my room? (Large bed – two beds)

Yes, please check our rates and availability using our online reservation system, you will find all our possibilities.

Do the rooms have a balcony or terrace? Can I reserve one?

Yes, some rooms have balconies, reservation on request.

Are there non-smoking rooms?

Yes.

How many storeys does the building have? Is there a lift?

6 floors, 1 lift.

Is there air conditioning in the rooms?

No

Is your hotel adapted for the handicapped?

No.

Can you keep my luggage when I leave the room?

Yes, we have a luggage room.

Is there a safe place to park my car? How much does it cost?

Public Parking near the hotel, average price: 25€/day.

Does the hotel have an Internet or e-mail terminal for guests?

Yes.

Do you have high-speed internet in the room for my portable computer? Is it wireless?

No, but free Wi-Fi is available in the lobby

Do you have a quiet, romantic room? How can I reserve it?

On request.

What languages are spoken in Reception?

French, English, Spanish, Arab, Italian.

Where may I rent a car?

To rent a car, just ask at the reception desk, we will help you find one.

How far away is the Eiffel Tower?

About 30 minutes by metro/bus.

We are coming with 1 (or more) child; can we add an extra bed in a double room? What are the other options?

We can propose a triple room. We also can add a child bed in twin rooms.

What is the nearest metro station and how long does it take to join it?

Metro “Saint Germain des Pres”, line 4, 3-minute walk

How much does a taxi from the airport cost?

Orly: 25-30 € - CDG: 50 €.

How can I cancel my reservation?

You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.